Stop re-listening to the whole tape.
Several engines hear the same audio and flag every disagreement — you check the marks, and keep the rest of your hours.
27 languages · a 1-hour interview ≈ $4.80 · every doubt flagged
30 free minutes for every new account
The problemThe transcript won't tell you where it's wrong
Three old problems no one solves for you.
It won't tell you where it's wrong
A single-pass transcript gives you no way to know which line to trust. The only check is re-listening to everything.
Your hours aren't on the bill
The tool fee is the small part. The real cost is the hours you spend checking — no invoice shows them, so no tool ever tried to save them.
"Looks fine" isn't evidence
A transcript that reads smoothly can still be missing things. If it can't show what was checked, and against what, confidence is just luck.
So the first thing we did was not to transcribe better — it was to show where it's uncertain.
Review firstWe flag every uncertain spot and hand you the call
The transcript that shows its doubts.
We don't sell "trust us." Several engines hear the same audio; every place they argue is flagged with a timestamp — one click replays that second. Only when every doubt is cleared does the transcript say "safe to export."
Review only the marked spots — never re-listen to the whole tape.
Every mark carries a timestamp.
Click one and that exact second plays back. You never hunt for where the line was — the mark is the location.
We can show it because the same audio was heard more than once.
Why it's accurateAt least four engines listen at once — where they disagree is the mark
Several "stenographers" listen at once — then reconcile their notes.
For each language we pick the engines that hear it best, run them in parallel, cross-check every line, and verify key names and places against the open web. Where they disagree is exactly what gets flagged for you.
At least four engines, in parallel
Every language runs one primary engine plus three or more reference engines, picked for that language. The same sentence is transcribed at least four times.
Four readings, reconciled line by line
Not a majority vote. Wherever the spellings differ, that spot is listed on its own, with what each engine actually heard.
One more pass before delivery
Key names and places checked against the open web, your glossary applied word by word — and whatever is still uncertain is flagged for you.
Engines settle what was heard; writing it right still depends on your vocabulary.
GlossaryNames, codenames, jargon — list them for us first
Your project has its own words. We write them your way.
List the names, product codenames and in-house jargon this project will throw up. During transcription it is not a hint — it is evidence: every engine still hears what it hears, and the glossary only speaks up when the spelling is decided.
Not a hint fed to the engines
A hint pulls every engine the same way at once — the disagreement disappears, the error does not. This list only enters at the spelling step; it never changes how any engine hears.
Bring an outline instead of typing
Upload the interview guide you already have; names, codenames and jargon come out as a table you only need to add to or trim.
Every term can carry a definition
Say what the word means in your project. Similar-sounding words then stop being over-corrected — it knows which one to change and which one to leave.
Hearing it right, writing it right — once we say both out loud, we have to stand behind them.
Our guaranteeA serious error on our side: the whole job refunded
Claiming accuracy ought to cost us something.
If a transcription turns out to have a serious quality defect of our making, that transcription is refunded in full — how to raise it and how we review it is written into §4 of the Terms.
Refunded in full
Not a discount, not a redo. A serious quality defect of our making means that transcription is refunded in full.
Raise it within 7 days
Email hello@transcribe.solutions within 7 days of delivery, naming the file and the specific places you think are wrong.
Why 7 days
Audio is deleted 7 days after transcription. The window matches the retention period, so we can still check each place against the original recording.
How we test
We picked every engine by listening, segment by segment. Here's how.
Why one engine isn't enough: more engines only help if they fail differently
One engine gets names and numbers consistently wrong. More engines only help when they fail in different places. A real interview, including where we lost.
The most dangerous transcription errors read perfectly
A flipped negation reads perfectly and a majority vote won't catch it. So tools should show where they're unsure. We checked 15 of them.
WER lies. Here's how we measure accuracy on real interviews
The industry's favourite error metric misleads on interview audio. What we use instead: check the reference first, then count errors that change meaning.
PricingFour plans, or pay as you go
Unlimited standard precision. Coming soon
Free
$0
- Standard precision
- 10 hours / month
- High precision
- 30 minutes for new accounts
Starter
$10 / month
- Standard precision
- Unlimited
- High precision
- 2 hours / month
Pro
$50 / month
- Standard precision
- Unlimited
- High precision
- 20 hours / month
Max
$100 / month
- Standard precision
- Unlimited
- High precision
- 40 hours / month
After your high-precision hours: pay as you go at $4.80/hr, billed to the second.
Supported languages
After the transcriptThe transcript has to go into research — two steps get it there
A confirmed transcript isn't the end — it's the raw material of research.
Research doesn't need a verbatim file; it needs material that goes straight into analysis and survives a compliance review. Two steps hand the transcript over in the shape research needs — started from the detail page once doubts hit zero, charged only on completion, never on failure.
Narrative · straight into analysis
Q&A has to be taken apart before analysis: quotes rewritten, coded lines split. As a first-person narrative it can be categorised, extracted and quoted directly — whatever tool you analyse with, it reads one complete statement, not half a question and half an answer.
Redacted copy · the promise you made first
People spoke because you promised it would stay in. Ethics review, client data requirements, cross-border transfer — all of them want the transcript redacted before it enters analysis. Replaced per your list, keep-listed words never touched, plus a list of exactly what changed — which is what the reviewer asks to see.
Priced by the hour, only for the steps you pick: narrative +$0.60/hr · redaction +$0.60/hr — checks built into each step, charged only on completion.
Flagship caseHow this workflow ran on a real project
3,172 interviews, 40+ countries, one pipeline end to end.
Fortune Global 500 · telecoms equipment manufacturerGlobal customer satisfaction study
From raw audio to structured findings you can analyse — one pipeline, end to end.
See how this one was done →Site-wide to date
100,000+
hours of interview audio processed
2,000+
project glossaries built
27
languages, each individually tuned
100+
specialist fields covered
Get startedRun one job on the free minutes, then decide
Try it on your own interviews.
Every new account gets 30 free minutes.
FAQ